Design Thinking is a human-centred design process, undertaken by designers to solve complex (wicked) design problems when they design & develop new products/services. The uniqueness of Design Thinking is in 'upholding user needs and aspirations for innovation’. It begins by gaining in-depth user-insights through empathy, followed by creative ideation to innovate new concepts, prototype them and finally test with users to check the usability, viability and feasibility. Businesses today, have enormously benefitted from Design Thinking to solve increasingly complex and difficult problems across different sectors. Furthermore, many businesses and organisations have achieved higher business success rate by boosting Design Thinking culture to drive innovation. This workshop will help participants experience the power of this innovative problem solving approach through lectures, case studies and hands-on workshop. Participants will learn various techniques employed in different stages of Design Thinking in the workshop.
